Privacy Policy | Tools Deal

This policy details how Tools Deal collects, uses, protects, and discloses the personal data of its users in compliance with Indian IT laws. We are committed to transparency in our data practices.

1. Data Collection and Usage

We collect data to fulfill services and improve your experience:

Identity Data: Name, address (1D, AECS Layout, B Block, Singasandra, Bengaluru, Karnataka 560114), and contact details (+91 9845200454 | sales@toolsdeal.in). Used exclusively for order fulfillment and logistics.
Transactional Data: Purchase history, payment method chosen. Used for order processing and accounting purposes. We do not store full credit card or debit card details.
Technical Data: IP address, browser type, and geolocation. Used for security (fraud prevention) and website analytics.

2. Data Security and Retention

Security Measures: We employ industry-standard encryption (SSL) and follow PCI DSS security protocols for payment handling. Access to customer data is strictly limited to essential personnel.
Data Retention: We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal and accounting requirements (typically 7 years for financial records).

3. Data Sharing and Disclosure

We share data only for legitimate business purposes:

Logistics Partners (DTDC, FedEx, Blue Dart): Your name, address, and phone number are shared to ensure accurate tool delivery.
Payment Processors: Financial data is securely encrypted and shared for transaction authorization.

4. Your Rights as a User

You have the right to request access to, correction of, or deletion of your personal data, subject to legal limitations. To exercise these rights, please contact us via email.